Professor Balen is always pleased to receive constructive feedback from patients about their experience at his clinic at the Leeds Centre for Reproductive Medicine in Leeds. Here are some comments from recent patients.
We came to see you through recommendation. It's so refreshing to meet someone who despite being highly qualified also shows genuine feeling and understanding. You have all been terrific in the way you have cared for us, we couldn't have asked for a better team.
A thank you card doesn’t quite seem enough to show our gratitude and appreciation for all your help and support in facilitating the birth of our gorgeous baby girl. From start to finish we received nothing short of impeccable care...
When I came for my initial consultation you listened to my story so attentively, you were so empathetic, thank you. You made me feel that I was in the right hands and I knew that you would solve my problems... Thank you for all your care and time, you definitely have made a big difference to my experience for the better.
“Professor Balen has always made us feel completely confident with his advice and knowledge. We are pleased he is involved in our treatment and trust him implicitly. He purveys confidence, is very good at making you part of decision making and all of the staff in the Unit are excellent - a lovely team. We would highly recommend this Clinic.”
“We cannot begin to thank you for everything you have done for us along our journey to achieve our family of 3. I cannot begin to image the crazy hours you work but how many people can go to bed at night knowing they have changed peoples lives every single day? You are amazing at what you do and are so kind and compassionate throughout. We will be forever grateful for giving us our perfect family.”
“I am writing to say a huge and very big thank you for all the care we have received from you over the last 3 years, resulting in such a wonderful outcome for our family.”
“I just wanted to say a huge thanks for the care you have provided over the last 5 years in the creation of our family of 3.”
“I wanted to thank you for your care and help since I approached you with my concerns. As you know I have had an increasingly difficult few years and felt this has been pretty much ignored by the medical staff I have seen. I cannot describe the relief at being listened to and finally diagnosed after all this time. I know that you are extremely busy and have shown a great kindess by taking over my care in this matter. It makes a big difference to see a friendly face when you feel vulnerable and the reassurance of your expertise. I appreciate your discretion and support. Thank you for all you have done.”
“We are overjoyed to be able to share with you the happy news of the safe arrival of our precious daughter. Once again we would like to thank you for your caring and kindness in accommodating our needs, which together with your professionalism brought us to this happy ending.”
“Words cannot say how thankful we are to you because if it hadn’t have been for your kindness, skill and effort we would never have been blessed with our daughter.”
“We will never forgot what you have done to help us achieve our family, so THANK YOU.”
“Many thanks for all your care and support over the last couple of years. We cannot thank you enough for everything you have done for us and we are super excited about the birth of our baby due next month. The work you do is fantastic and we can never thank you enough.”
“To say we are grateful to Professor Balen for identifying our problems and assisting us is an understatement. The fact that he listened so carefully to my concerns was notable. Everyone I had spoken to before ignored the issues that I raised and I cannot thank Professor Balen enough.”
“We would like to thank you so much for the wonderful care and support given to us whilst seeking treatment with you. We are so happy that you gave us the chance to be parents and welcomed our wonderful son into the world.”
“Thank you so much for all your help over the last 3 ½ years. I can’t tell you how nice it has been having someone patient and kind answering all my questions.”
“Words cannot describe the gratitude and in indebtedness we feel for helping us to create our little miracle, our beautiful baby boy.”
“Many thanks again, Prof Balen for your wonderful accommodating care, which brought such a sweet girl”
"Please don’t ever take what you do for granted, the creation of precious lives and fulfilment of dreams."